The contact center industry is a truly massive provider of employment. But it isn’t even slightly close to reaching its potential as an employer.
Part of the problem is agent offshoring. This cost-saving exercise takes away huge numbers of local jobs – and it ends up costing companies more in the end. Because customers don’t like dealing with agents who don’t understand their culture.
Truly, contact center service providers are stuck in the past. We’re talking about software that actually works against contact centers. It also works against agents and customers. It’s the major thing holding this industry back from its beautiful potential.
But today we’ve got the power to change this. The cloud-based tech we have at our disposal can completely transform the industry.
That’s really why we started ZaiLab. We want to transform the industry.
And here we are.
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Today, Thursday 15th November 2018
Displaying 1-3 of 3 results.
Call Centre Solution | ZaiLab
Location: 10th Floor, Portside, 4 Bree Street, Cape Town City Centre, Cape Town, Western Cape, 8001
T: +27 (0)21 045 1222
E: | W: www.zailab.com
Software Development
Jordan Development Solutions (Pty) Ltd
Location: Pretoria, Gauteng
We develop a multiple range of software solutions for various devices. We help the small business sector to manage data effectively and get results quickly. We help our clients with an online marketing presence by building SEO (search engine optimized) websites to market their business.
T: +27 (0)12 346 4943 | C: +27 (0)12 309 8234
E: | W: www.jordandev.co.za
Software Development
Quant Solutions
Contact Person: Kobus Wolvaardt
Designation: Owner
Location: 8 Snyman Road, Brummeria, Pretoria, Gauteng
We are a dynamic design house with a comprehensive skillset that covers everything from low-level embedded work to server solutions.
We believe in partnerships. By employing cutting-edge, platform-independent technology and considering the internal processes of a business, we adapt to the client's needs to deliver an optimal solution.
What can we do?
- Hardware design and assembly
- Software design and development
- Mobile development
- Network solutions
- Server solutions
We believe in partnerships. By employing cutting-edge, platform-independent technology and considering the internal processes of a business, we adapt to the client's needs to deliver an optimal solution.
What can we do?
- Hardware design and assembly
- Software design and development
- Mobile development
- Network solutions
- Server solutions
T: +27 (12) 804 6724
E: | W: www.quantsolutions.co.za
Software Development
1660583908404